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Community at Shares is at the heart of everything we do. That’s why we think it’s important to create a space that our members feel safe in, and where you’re encouraged to share as much or as little as you want. Whether that’s a public thread discussing what stocks you think are moon-bound or quietly building your portfolio, we want you to feel comfortable however you’re using Shares.
We started Shares to help people come together around investing, build meaningful connections and start conversations. That's why we encourage you to add your friends, peers and network to support each other's investment journey. Investing can feel scary when you’re doing it alone, so use this community to ask questions, discuss strategies and see how others are doing it.
Community guidelines are often long lists of don’t-do’s. While these are important to call out, we think it’s just as important to talk about the do-do’s. These are the things that make this community special and keep you coming back for more.
Whether you’re planning to be an active member of our community or not, here are a couple of suggestions on how to get the most out of Shares:
How to get most out of Shares
Build your profile
Add a profile picture and bio to your account. Putting a face to a name helps you build a profile others want to engage with and makes it easier to find friends!
Engage with friends
See what stocks your friends are buying and selling through your activity feed, or by chatting with them directly.
Join our Communities
We’ve just launched six brand-new Communities covering everything from ethical investing to crypto & web 3. Get involved! We know you’ll find something you love.
Our guidelines apply to all parts of our product, regardless of how you’re using Shares.
What you can expect from us
Our number one priority is building trust and safety in this community, and that means ensuring these guidelines are followed by all our members. We’re here to build the kind of environment you want to be a part of, which means you might see our Moderators take action against engagement we feel goes against our guidelines.
In most cases, action might mean issuing a warning. But where necessary, we’ll take steps to remove harmful or offensive content or the accounts responsible for creating it. We know people make mistakes, but there are certain behaviours we won’t accept.
What we won’t accept from you
While it should be pretty obvious what’s unacceptable to share in this community, we want to call out particularly important behaviours we won’t tolerate:
Please note, if you fail to abide by these guidelines, we may be forced to close your account, and you could be criminally or civilly liable.
What we’d like to see from you!
Here are some of the ways you can help us create and maintain a truly great community, that you and everyone else wants to be a part of.
We’ve built the first set of features on Shares to help you create the experience you want. That’s why you have the ability to report and block users and report content on your activity feed and communities. If you feel that a piece of content or engagement breaks our guidelines, we encourage you to report it. All you need to do is tap the three dots (‘...’) next to a piece of content to tell us about it.
We’ll always take the time to thoroughly review these requests and take action, but sometimes we’ll make mistakes. We’re only human after all. A lot goes into building a thriving community, so please be patient with us if we don’t nail it the first time round! We’ve just created a brand-new moderation team that should really help us.
Think of Moderators as stewards of our community. For now, they directly oversee our Communities product to help us uphold our high standards. To find a Moderator, you can tap on the “Members List” of any given community, or find the ‘Moderator’ label on any post they share. Our moderation and support team will manually review any content or users you’ve reported, so there’s no need to reach out to them directly.
Fairness and transparency are important to Shares. If we do need to take action against a piece of content that you’ve shared, we’ll never leave you in the dark. Expect to receive an email from us outlining what’s happened and why we’ve made a decision.
If you think there’s more we can do to provide a better experience for our community, we’d love to hear your thoughts.