Welcome to

Our community

The below are living guidelines which we'll continue to review as the Shares community grows across the world. By using Shares you agree to these guidelines and terms of use.

Getting started

Community at Shares is at the heart of everything we do. That’s why we think it’s important to create a space that our members feel safe in, and where you’re encouraged to share as much or as little as you want. Whether that’s a public thread discussing what stocks you think are moon-bound or quietly building your portfolio, we want you to feel comfortable however you’re using Shares.

We started Shares to help people come together around investing, build meaningful connections and start conversations. That's why we encourage you to add your friends, peers and network to support each other's investment journey. Investing can feel scary when you’re doing it alone, so use this community to ask questions, discuss strategies and see how others are doing it.

Community guidelines are often long lists of don’t-do’s. While these are important to call out, we think it’s just as important to talk about the do-do’s. These are the things that make this community special and keep you coming back for more.

Whether you’re planning to be an active member of our community or not, here are a couple of suggestions on how to get the most out of Shares:

How to get most out of Shares

Build your profile

Add a profile picture and bio to your account. Putting a face to a name helps you build a profile others want to engage with and makes it easier to find friends!

Engage with friends

See what stocks your friends are buying and selling through your activity feed, or by chatting with them directly.

Join our Communities

We’ve just launched six brand-new Communities covering everything from ethical investing to crypto & web 3. Get involved! We know you’ll find something you love.

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Our guidelines

Our guidelines apply to all parts of our product, regardless of how you’re using Shares.

What you can expect from us

Our number one priority is building trust and safety in this community, and that means ensuring these guidelines are followed by all our members. We’re here to build the kind of environment you want to be a part of, which means you might see our Moderators take action against engagement we feel goes against our guidelines.

In most cases, action might mean issuing a warning. But where necessary, we’ll take steps to remove harmful or offensive content or the accounts responsible for creating it. We know people make mistakes, but there are certain behaviours we won’t accept.

What we won’t accept from you

While it should be pretty obvious what’s unacceptable to share in this community, we want to call out particularly important behaviours we won’t tolerate:

Hate speech Any form of abuse or discrimination towards others won’t be accepted on Shares. You must respect everyone, including Shares staff and moderators.
Attempts to advise or influence the actions of others Investing advice isn’t permitted on Shares, so please avoid sharing content that encourages (whether deliberately or not) others to act on whatever you’re sharing.
Abuse and harassment Treat others how you want to be treated. Disagreements are fine, but abuse and harassment isn’t cool and won’t be tolerated. This might include harmful language or repetitive, unsolicited behaviour towards individuals or groups.
Pretending to be someone you’re not Don’t deceive others by pretending to be someone else. Whether that’s through impersonation or by misleading others about your profile or investing experience.
Market abuse This is an umbrella term that covers behaviours such as market manipulation and collusion, spreading rumours, insider trading, and price speculation.
Spam We appreciate that people get excited and trigger-happy, but let's make sure it’s for the right reasons. Don’t spam our community with personal referral links or promotional offers.
Threats and bullying This is an absolute no-go. It includes direct, indirect and suggestive threats made to individuals or groups of people.
Consider what you share We won’t tolerate sharing inappropriate content whatsoever. This includes, but isn’t limited to: gore, self-harm, drug abuse, nudity, animal cruelty.

Please note, if you fail to abide by these guidelines, we may be forced to close your account, and you could be criminally or civilly liable.

What we’d like to see from you!

Here are some of the ways you can help us create and maintain a truly great community, that you and everyone else wants to be a part of.

Have meaningful interactions Find people just like you, with the same questions and investing goals. Connect, bond and share your journey together.
Share thoughtful and relevant content Seen an insightful video or educational blog post related to a community? Share it! If you found it useful, chances are others will too.
Make others feel welcome Joining a community can be daunting, so welcome others into the mix and engage with their content.
Give us feedback Tell us what you think so we can improve your experience.
Support our Moderators Help us create and maintain the kind of community you want to be a part of. If you see someone sharing something that goes against our guidelines, give them a polite nudge about it. If you don’t feel comfortable doing so, you can always reach out to a Moderator.
Be opinionated, but not contentious We’re all for hearing your take on something, but please keep clear of contentious subjects like politics, religion and topics with no relation to investing.

We’ve built the first set of features on Shares to help you create the experience you want. That’s why you have the ability to report and block users and report content on your activity feed and communities. If you feel that a piece of content or engagement breaks our guidelines, we encourage you to report it. All you need to do is tap the three dots (‘...’) next to a piece of content to tell us about it.

We’ll always take the time to thoroughly review these requests and take action, but sometimes we’ll make mistakes. We’re only human after all. A lot goes into building a thriving community, so please be patient with us if we don’t nail it the first time round! We’ve just created a brand-new moderation team that should really help us.

Think of Moderators as stewards of our community. For now, they directly oversee our Communities product to help us uphold our high standards. To find a Moderator, you can tap on the “Members List” of any given community, or find the ‘Moderator’ label on any post they share. Our moderation and support team will manually review any content or users you’ve reported, so there’s no need to reach out to them directly.

Fairness and transparency are important to Shares. If we do need to take action against a piece of content that you’ve shared, we’ll never leave you in the dark. Expect to receive an email from us outlining what’s happened and why we’ve made a decision.

If you think there’s more we can do to provide a better experience for our community, we’d love to hear your thoughts.

Thanks for reading!